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Terms of Service

The terms that govern every Pb14X engagement — scope, fees, your rights and ours — written to be read, not skimmed.

Last updated · 1 November 2025 ABN 72 704 020 477 Cardinia VIC · Australia

The short version

Written, fixed quotes

Every engagement starts with a written quote, valid for 30 days.

14-day payment terms

Invoices are payable within 14 days, with no hidden extras.

Your ACL rights

Australian Consumer Law guarantees always apply — see section 11.

These Terms of Service (these Terms) set out the basis on which Pb14X Pty Ltd (Australian Business Number 72 704 020 477) (Pb14X, we, us or our) provides property development and investment services to you (the client or you).

By requesting a quote, accepting an engagement with us, or using pb14x.site, you agree to these Terms. They sit alongside — never below — the consumer guarantees you hold under the Australian Consumer Law, which we explain in section 11.

We have kept the drafting as plain as we can. If a clause is unclear, email ceo@pb14x.site before you sign anything — we would rather explain it twice than be misunderstood once.

01 · ABOUT THESE TERMS

How these Terms work

These Terms apply to every engagement unless a signed engagement letter or written quote states otherwise. Where the documents conflict, the signed engagement letter prevails to the extent of the inconsistency.

  • Engagement means the specific services described in a quote or engagement letter we have issued and you have accepted.
  • Deliverables means reports, feasibility studies, programme documents and other written outputs we produce for you.
  • References to writing include email.

Browsing pb14x.site does not by itself create a client relationship. That relationship arises only when an engagement is accepted.

02 · WHO WE ARE

Pb14X Pty Ltd

Pb14X Pty Ltd is a private company registered in Victoria, Australia. We work from Cardinia, on Melbourne's south-east growth corridor, and provide property development and investment services across the surrounding region.

You can reach us about these Terms — or anything else — at ceo@pb14x.site or through our contact page. We aim to respond within two business days.

03 · OUR SERVICES

What we do

In broad terms, we help clients assess, plan and coordinate residential and mixed-use property projects, and build long-horizon property investment strategies. Depending on the engagement, our services may include:

  • development feasibility and due-diligence support, including high-level site assessments;
  • project coordination and owner's representation through planning, design and delivery;
  • site acquisition support, including shortlisting and negotiation preparation;
  • investment portfolio reviews, structuring conversations with your advisers, and ongoing monitoring;
  • coordination of consultants, contractors and other third parties on your behalf.

The exact scope, timing and price for your engagement are always fixed in a written quote or engagement letter. We may decline any request that falls outside our capability or capacity. Our services page describes the full range.

04 · QUOTES AND ENGAGEMENT

Starting an engagement

  • All quotes are issued in writing and are valid for 30 days from the date of issue unless the quote says otherwise.
  • An engagement begins when you accept the quote in writing (an email confirmation is enough) and, where the quote requires one, we receive the initial payment.
  • If you ask for work outside the quoted scope, we will confirm the variation — including any change to fees or timing — in writing before it proceeds.
  • You confirm that you have authority to engage us on behalf of any entity or trust named in the engagement.
05 · FEES, INVOICES AND PAYMENT

What you pay and when

  • Fees are as stated in your quote. Where GST applies, it is added to the quoted fee.
  • Invoices are payable within 14 days of issue, by the methods shown on the invoice.
  • Third-party costs (such as planning fees, searches or consultant disbursements) are only incurred with your prior approval and are passed on at cost.
  • If an invoice remains unpaid more than 14 days after its due date, we may pause work on your engagement after giving you written notice.
  • No hidden charges: nothing can be billed unless it appears in the quote or a written variation.

If you believe an invoice is wrong, tell us within 10 business days and we will review it with you in good faith.

06 · GENERAL INFORMATION, NOT FINANCIAL ADVICE

Please read this carefully

Important — general information only. Pb14X does not hold an Australian financial services licence. Any figures, yields, projections, market commentary or strategy suggestions we provide are general in nature, are provided for discussion purposes only, and do not take account of your personal objectives, financial situation or needs. They are not financial product advice and must not be relied on as such under the Corporations Act 2001 (Cth).

Before acting on anything we discuss, obtain advice from an appropriately licensed financial adviser, and from your own legal, taxation and building professionals. Property values can fall as well as rise, and past performance is not a reliable indicator of future performance.

07 · YOUR RESPONSIBILITIES

What we need from you

To keep an engagement on track, you agree to:

  • provide accurate, complete and up-to-date information, and tell us promptly if anything changes;
  • make decisions within the timeframes set out in the engagement, or tell us if you need more time;
  • obtain your own independent legal, tax and technical advice where the engagement letter recommends it;
  • hold the necessary approvals, authorities and consents relevant to your project;
  • keep your contact details current so we can reach you quickly when it matters.
08 · INTELLECTUAL PROPERTY

Who owns what

Each of us keeps the intellectual property we bring to an engagement. You own the final Deliverables produced for your project, licensed for their intended purpose; our underlying methods, models, templates and know-how remain ours.

All content on pb14x.site — text, layout and design — is owned by Pb14X Pty Ltd and may not be copied or reused commercially without our written permission. If you give us feedback or ideas, you grant us a perpetual, royalty-free licence to use them to improve our services.

09 · CONFIDENTIALITY AND PRIVACY

Your information stays yours

We treat your project information as confidential, use it only to deliver the engagement, and disclose it only with your consent, to our professional advisers on a confidential basis, or where the law requires it. You owe us the same duty for our commercial information.

We handle personal information in accordance with the Australian Privacy Principles. Our Privacy Policy explains what we collect, why we collect it, and how you can ask for access or correction.

10 · LIMITATION OF LIABILITY

Our responsibility to you

We provide our services with due care, skill and diligence. If part of our work is deficient, we will re-perform it at our cost where that is reasonably possible.

To the maximum extent permitted by law, Pb14X is not liable for indirect, special or consequential loss, including lost profit or lost opportunity, and our total liability arising out of an engagement is limited to the fees you paid us for that engagement.

Nothing in these Terms limits liability that cannot lawfully be limited, including liability arising from our deliberate or reckless conduct.

11 · AUSTRALIAN CONSUMER LAW GUARANTEES

Guarantees that cannot be excluded

Nothing in these Terms excludes, restricts or modifies the consumer guarantees under the Australian Consumer Law (being Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other rights you have that cannot lawfully be excluded. Our services come with guarantees that they will be provided with due care and skill, will be fit for the purpose you made known to us, and will be provided within a reasonable time. Where a guarantee is not met, you may be entitled to a remedy.

If you think a guarantee has not been met, contact us first — most matters are resolved with a conversation.

12 · SUSPENSION AND TERMINATION

Ending an engagement

  • Either party may end an engagement with 14 days' written notice.
  • We may suspend or end an engagement immediately if you commit a serious breach, become insolvent, or put our people or reputation at risk.
  • When an engagement ends, you pay for work properly performed and approved expenses incurred up to the termination date.
  • Clauses covering confidentiality, intellectual property, liability, consumer guarantees and governing law survive termination.
13 · DISPUTES AND GOVERNING LAW

If something goes wrong

If a dispute arises, send us written notice. Senior people from each side will meet (in person or by video) within 20 business days and negotiate in good faith. If the dispute is not resolved then, the parties will attempt to settle it by mediation with an independent mediator agreed by both parties, before either side starts court proceedings — except where urgent relief is needed.

These Terms are governed by the laws of Victoria, Australia. The courts of Victoria and the Commonwealth of Australia have exclusive jurisdiction over any dispute arising from them.

14 · CHANGES TO THESE TERMS

Keeping this document current

We may update these Terms from time to time. The current version is always published on this page with the "last updated" date shown above. For active clients, we will email you a summary of any material change. Continuing an engagement after an update takes effect means you accept the updated Terms.

These Terms were last updated on 1 November 2025. Please save or print a copy for your records.